Question 1

What are reusable menstrual pads?

Accepted Answer

Reusable menstrual pads work much like disposable sanitary pads, except they are designed to be used multiple times. You wear them, rinse them, wash them, air-dry them and reuse them. They are available in different lengths and absorbency options to suit different flow levels.

Question 2

Are reusable menstrual pads easy to manage?

Accepted Answer

Yes. Once you get used to your routine, reusable pads are simple to manage. They can also help you become more aware of your menstrual flow and cycle patterns. Your basic routine is: use → rinse → wash → air-dry → reuse.

Question 3

How long do Sussflow reusable pads last?

Accepted Answer

With proper care and maintenance, our reusable pads can last for up to 100 washes or approximately 2 years, depending on frequency of use and how they are maintained.

Question 4

How long does Sussflow period underwear last?

Accepted Answer

With proper care and maintenance, our period underwear can last for up to 3 years, depending on frequency of use and care.

Question 5

How long does a Sussflow menstrual cup last?

Accepted Answer

Our menstrual cups can last approximately 5–10 years when properly maintained, depending on how the cup is cared for and its condition over time.

Question 6

Are Sussflow products certified?

Accepted Answer

Sussflow products have undergone relevant testing, and our reusable sanitary pad line is SON certified. We are also currently progressing with NAFDAC registration for applicable products. We are committed to product quality, safety and responsible menstrual care.

Question 7

Do Sussflow products contain PFAS, fragrance or added chemicals?

Accepted Answer

Our products are made with your health and comfort in mind. We do not intentionally add fragrance or PFAS to our menstrual care products. For specific material or product questions, please contact our team before purchasing.

Question 8

How many hours can I wear a reusable pad?

Accepted Answer

It depends on your menstrual flow. As a general guide, we recommend changing your reusable pad every 4–6 hours, or sooner if it becomes saturated. Your individual flow may require more frequent changes.

Question 9

Which reusable pad is best for heavy flow?

Accepted Answer

Our reusable pads are available in options suitable for different flow levels and lengths. For heavy flow, we generally recommend choosing a 14-inch or 16-inch pad, especially if you prefer longer coverage.

Question 10

Do you have reusable pads for postpartum mums?

Accepted Answer

Yes. For new mums who have just given birth, we recommend our longest 16-inch reusable pad for greater coverage. However, postpartum bleeding can vary significantly. If you have recently given birth, follow your healthcare provider's guidance, particularly if your bleeding is unusually heavy or you have other concerning symptoms.

Question 11

Can I choose the colour of my reusable pads?

Accepted Answer

Our pad packs are pre-packaged and come in a variety of mixed colours. At the moment, individual colour selection is not available.

Question 12

Can I choose the size of my reusable pad?

Accepted Answer

Yes. We have different pad lengths and absorbency options so you can choose according to your flow, coverage preference and comfort.

Question 13

How long can I wear period underwear?

Accepted Answer

You can wear period underwear for up to 8 hours, depending on your flow and the absorbency of the underwear. If your flow is heavy, you may need to change sooner.

Question 14

What colour does the Sussflow period underwear come in?

Accepted Answer

Our period underwear is currently available in black. We're working towards introducing more colour options.

Question 15

Is period underwear suitable for heavy flow?

Accepted Answer

Yes. Our period underwear can be used for menstrual flow, but if you have extra-heavy flow, you may prefer to pair it with a reusable pad for additional protection.

Question 16

How many pairs of period underwear do I need?

Accepted Answer

It depends on the number of days you menstruate and how frequently you plan to wash and reuse them. We generally recommend starting with 3–4 pairs and adding more based on your cycle and personal routine.

Question 17

How does a menstrual cup work?

Accepted Answer

A menstrual cup is inserted into the vagina, where it collects menstrual blood rather than absorbing it. Before first use, sterilize the cup according to the care instructions. When you're ready to insert it, wash your hands, fold the cup, gently insert it into the vagina, and check that it has fully opened and formed a seal. A menstrual cup can generally be worn for up to 12 hours, depending on your flow and the manufacturer's guidance. You may need to empty it sooner if your flow is heavy.

Question 18

How do I insert a menstrual cup?

Accepted Answer

Wash your hands first. Fold the cup using a comfortable fold, relax your pelvic muscles and gently insert it into the vagina. Once inserted, check that the cup has opened fully and is positioned comfortably. If you're new to menstrual cups, it may take a few cycles to become comfortable with insertion and removal.

Question 19

Can I use my hand to insert the menstrual cup?

Accepted Answer

Yes. You can insert and remove your menstrual cup using your hands. Always wash your hands thoroughly before handling the cup.

Question 20

How will I know when my menstrual cup is full?

Accepted Answer

You may notice leakage or a sensation that the cup needs to be emptied. However, you don't always feel when the cup is full. If you're new to using a cup, pay attention to your flow and empty it regularly until you understand how long it lasts for you.

Question 21

Will menstrual blood spill everywhere when I remove the cup?

Accepted Answer

Not necessarily. When removed correctly, the cup holds the collected menstrual blood. To minimise spills, remove it slowly and carefully while keeping the cup upright.

Question 22

Can menstrual blood leak while I'm lying down with a menstrual cup?

Accepted Answer

A menstrual cup is designed to collect menstrual blood regardless of your position, including when you're lying down. However, leakage can happen if the cup is full, has not opened properly, is incorrectly positioned, or does not provide the right fit for you.

Question 23

Can I pee while wearing a menstrual cup?

Accepted Answer

Yes. You can urinate while wearing a menstrual cup. The menstrual cup sits inside the vagina, while urine leaves the body through the urethra. They are separate openings.

Question 24

Can someone who has never had penetrative sex use a menstrual cup?

Accepted Answer

A person who has never had penetrative sex may be able to use a menstrual cup. Using a menstrual cup does not inherently “break” the hymen. The hymen is elastic tissue and varies naturally from person to person. However, inserting any menstrual product into the vagina can stretch the hymenal tissue, and some people may find insertion uncomfortable. If you're unsure, especially because of personal, cultural or medical concerns, speak with a qualified healthcare professional.

Question 25

Will a menstrual cup make my vagina wider?

Accepted Answer

No. The vagina is an elastic muscular canal and does not become permanently wider from using a menstrual cup.

Question 26

Do menstrual cup accessories come with the cup?

Accepted Answer

Our cup accessories, such as the Cup Sister, Cup Mate and menstrual cup sterilizer, are purchased separately unless specifically stated as part of a bundle.

Question 27

What is the difference between the My First Period Box and the Back-to-School Kit?

Accepted Answer

They are designed for different needs. The Back-to-School Kit is a compact period-emergency kit containing one period underwear, one carry-on pouch and mini wipes. It is ideal for girls who want to be prepared for unexpected period days at school or away from home. The My First Period Box is a more comprehensive first-period package containing essential menstrual care products and additional resources designed to support a girl's menstrual health journey for up to 3 years, depending on usage.

Question 28

Can I customise the My First Period Box?

Accepted Answer

Yes. You can add additional menstrual products to the My First Period Box based on your needs. However, the standard items included in the box cannot be removed.

Question 29

What age is the My Period Record Book for?

Accepted Answer

The My Period Record Book is designed primarily for girls and teenagers who are learning to understand and track their menstrual cycle. It can help users record their periods, notice patterns and develop healthy cycle-awareness habits.

Question 30

Do you have a physical store or pickup location in Lagos?

Accepted Answer

Yes. Sussflow has a physical pickup location in the Iju axis of Lagos, Nigeria. If you'd prefer to pick up your order, select the pickup option when placing your order.

Question 31

Do you deliver outside Lagos?

Accepted Answer

Yes. We deliver nationwide across Nigeria. Depending on your location, we use courier services, dispatch or waybill delivery.

Question 32

Do I pay the rider for delivery?

Accepted Answer

No. Your delivery fee is shown at checkout under your subtotal and is paid online together with your products. There's nothing extra to pay the rider when your order arrives.

Question 33

How long does nationwide delivery take?

Accepted Answer

Delivery time depends on your location, the delivery method and the courier/waybill service used. Lagos deliveries are generally handled through dispatch, while orders outside Lagos may be sent through courier or waybill services. Our team will provide your delivery details after your order is confirmed.

Question 34

Can I order online and pick up in Lagos?

Accepted Answer

Yes. You can place your order online and arrange pickup from our Iju-area Lagos location.

Question 35

How do I care for my reusable pads?

Accepted Answer

After use, rinse the pad, wash it appropriately and allow it to air-dry completely before storing or using it again. Following the recommended care instructions helps maintain the product and extend its useful life.

Question 36

How do I care for my menstrual cup?

Accepted Answer

Wash your hands before handling your cup. Clean the cup according to the care instructions and sterilize it appropriately between cycles. Store it in a clean, breathable storage bag when not in use.

Question 37

Can I use reusable menstrual products if I have a heavy flow?

Accepted Answer

Yes. We have reusable period-care options designed for different flow levels. For heavier flow, you may choose a longer reusable pad, use period underwear with additional protection, or combine products according to your personal needs.

Question 38

Is reusable period care better than disposable pads?

Accepted Answer

Reusable and disposable products have different advantages and considerations. Reusable period care can reduce the number of disposable menstrual products you throw away, and because the same product can be washed and reused, it can also reduce the number of products you need to purchase over time. At Sussflow, we see reusable menstrual care as part of preventive and sustainable menstrual health—supporting your personal care, environmental responsibility and long-term period-care needs. The best option is ultimately the one that works safely and comfortably for you.

Question 39

Why should I switch to reusable menstrual products?

Accepted Answer

People choose reusable period care for different reasons: to reduce disposable menstrual waste, to reduce repeated monthly purchases, to explore alternatives to disposable sanitary pads, to better understand their menstrual flow, and to have period-care products that can be reused over a long period. You don't have to switch everything at once. You can start with the reusable product that best fits your lifestyle.

Question 40

Is Sussflow a Nigerian menstrual health company?

Accepted Answer

Yes. Sussflow Reusable Nigeria Limited is a Nigerian menstrual health company based in Lagos, Nigeria. We provide reusable menstrual products, menstrual health education and sustainable period-care solutions for women and girls.

Question 41

How many people has Sussflow served?

Accepted Answer

Sussflow has served 700+ customers and sold more than 3,500 reusable period products. Through our menstrual health education programmes, we have also impacted 2,000+ girls and partnered with 10+ NGOs.

Question 42

Does Sussflow work with schools and NGOs?

Accepted Answer

Yes. We partner with schools, NGOs, CSR programmes, organisations and other institutions to provide menstrual health education, menstrual products and menstrual health interventions.

Question 43

Where can I buy Sussflow products?

Accepted Answer

You can order Sussflow menstrual products online for delivery across Nigeria or visit our physical pickup location in Lagos. We are also working towards making Sussflow products available in more physical retail stores closer to our customers.

Everything you want to know about reusable period care

About Sussflow & our products

Reusable pads

Period underwear

Menstrual cups

First period & girls' menstrual health

Orders, payment & delivery

Product safety & care

Why choose reusable period care?

About Sussflow

Still have questions?